Shipping Policy
2020 Holiday Cutoff Dates (FOR PLACING ORDERS ONLINE)
Thanksgiving
Last Day Standard Delivery - Order by Sunday, November 22nd to ship by Monday, November 23rd
Last Day Super Express Delivery - order by Sunday, November 22nd to ship by Monday, November 23rd
Christmas
Last Day Standard Delivery - Order by Sunday, December 20th to ship by Monday, December 21st
Last Day Super Express Delivery - Order by Sunday, December 20th to ship by Monday, December 21st
New Years
Last Day Standard Delivery - Order by Sunday, December 27th to ship by Monday, December 28th
Last Day Super Express Delivery - Order by Sunday, December 27th to ship by Monday, December 28th
Due to possible shipping delays this holiday season, we strongly encourage ordering early to ship early. Please be aware that your order may ship a bit early due to this reason.
Standard Service
The customer pays no shipping charges for Standard Delivery within the continental U.S. which excludes Alaska and Hawaii.* Please provide complete street addresses, including any apartment or suite numbers. If ordering more than one item, your order may arrive in separate packages. Items ship Monday, Tuesday or Wednesday for Free Standard Shipping.
*Alaska and Hawaii Shipping: Please call Customer Service (1-888-741-2221) to place your order and for additional shipping charges. Charges for shipping to these states are on a per item basis based on the item ordered.
Super Express Service
If you choose Super Express Service, a charge of $25 per item will be added. Shipping charges are not refundable due to late shipment, only late delivery.
Saturday Delivery Super Express Service -UPS Saturday delivery is not available to all locations. Please call our Customer Service Department (1-888-741-2221) to inquire if this option is available in your delivery area and to place your order. An additional charge of $25 (per item quantity) will be applied to the Super Express delivery fee of $25 (for a total of $50 Per Item for Saturday Delivery Fee).
U.S. Mail - We are unable to ship our items via U.S. Mail.
PLEASE NOTE - Your order must be delivered to street addresses and in most cases refrigerated or frozen upon receipt. We cannot be responsible for loss or spoilage of items shipped to improper addresses or where no one is available to accept delivery. Items ordered together may be delivered separately. Frozen items may begin to thaw during shipping. To meet desired delivery date, it may be necessary to substitute similar items of equal or greater value.